Today, business telephony extends far beyond the traditional desk phone. It enables unified communications, digital collaboration, mobility, and even video. As communications become increasingly blended, IP telephony is now at the core of the UC&C landscapes.
Collaboration in next-generation communications solutions is about more than connecting networks, people, process and knowledge. Alcatel-Lucent offers enterprises high-quality, cost-effective solutions for reaching employees, customers and partners with the natural communication of video and multimedia.
Collaboration in today's world is built on the ability to share and access information – which is the foundation for delivering a dynamic enterprise with a competitive advantage – over any device, anywhere and at any time.
Alcatel-Lucent Contact Center solutions deliver customer service solutions over any communication channel, including inbound calls, outbound calls, e-mail, fax, VoIP, web, chat or co-browsing. Alcatel-Lucent Contact Center solutions are platform independent, and can operate over TDM and IP, in mono-site or virtual organizations, integrated with any e-Business application or any other component of the enterprise information system.
Transform the relationship with enterprise customers from one of connectivity provider to a true business partner with Alcatel-Lucent's Managed Communications Services. Service providers can capture more of the enterprise wallet by delivering unprecedented flexibility to add/delete services and balance costs between capital and operating expenses.
Transform the relationship with enterprise customers from one of connectivity provider to a true business partner with Alcatel-Lucent's Managed Communications Services. Service providers can capture more of the enterprise wallet by delivering unprecedented flexibility to add/delete services and balance costs between capital and operating expenses.
Alcatel-Lucent Contact Center solutions deliver customer service solutions over any communication channel, including inbound calls, outbound calls, e-mail, fax, VoIP, web, chat or co-browsing. Alcatel-Lucent Contact Center solutions are platform independent, and can operate over TDM and IP, in mono-site or virtual organizations, integrated with any e-Business application or any other component of the enterprise information system.
Alcatel-Lucent Enterprise provides excellent value in highly available, secure and easy-to-manage IP networks with a comprehensive, standards-based product portfolio. This product guide contains an overview of network infrastructure, management and security products. These products are conceived and designed according to the Alcatel-Lucent vision: The Application Fluent Network.
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